Last updated: January 24, 2018
Welcome to femarelle.us (the “Site”). The Site provides information that promotes and sells our products. We also provide educational information to better inform our readers and customers about the different stages of estrogen decline and about our line of products.
INFORMATION ON THE SITE IS PROVIDED FOR INFORMATIONAL PURPOSES AND IS NOT MEANT TO SUBSTITUTE FOR THE ADVICE PROVIDED BY YOUR OWN PHYSICIAN OR ANY OTHER MEDICAL PROFESSIONAL. YOU SHOULD NOT USE THE INFORMATION CONTAINED HEREIN FOR DIAGNOSING OR TREATING A HEALTH PROBLEM OR DISEASE, OR PRESCRIBING ANY MEDICATION. YOU SHOULD READ CAREFULLY ALL PRODUCT PACKAGING. IF YOU HAVE OR SUSPECT THAT YOU HAVE A MEDICAL PROBLEM, PROMPTLY CONTACT YOUR HEALTHCARE PROVIDER.
Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.
- Your Account
If you create an account on the Site, you are responsible for maintaining the confidentiality of your account information and password, and restricting access to your account. You agree to assume liability for all activities pertaining to the use of your account. You acknowledge that Se-cure Pharmaceuticals Inc. is not responsible for third party access to your account resulting from theft or misappropriation, and Se-cure Pharmaceuticals Inc. reserves the right to refuse or cancel service, terminate accounts, and remove or edit content at our sole discretion.
- Billing and payment
Terms of payment are within our sole discretion, and unless otherwise agreed to by us, payment must be received by us prior to our acceptance of an order. Payment for the products ordered through the Sites may be made with a valid credit card or other payment method offered through the Sites. Orders are not binding upon us, until accepted by us. We reserve the right to refuse and refund any order or part of any order placed on these Sites.
- General Shipping policy
- Free Ground Shipping on Retail Orders Over 2 products!
- Orders placed, will be processed the following business day.
- Orders placed on Fridays, will be processed the following Monday.
- Business days are Monday-Friday, excluding scheduled fulfillment center closures.
- We do not process, ship or deliver orders on Saturdays or Sundays.
- You will receive an email notification once your order ships.
- Please allow approximately 3 – 5 business days (Monday – Friday, excluding scheduled fulfillment center closures) for tracking information to update.
We currently offer three shipping options within the United States: USPS shipping, UPS 3-5 days, and UPS 2nd day shipping.
We use different carriers for your comfort:
- UPS (United Parcel Service)
- USPS (United States Postal Service)
USPS Tracking Information
Note: Standard USPS delivery shipments can not be tracked door to door. You can track this item from the point that it leaves our facility until it is handed off to your local post office through our website. Final delivery will be conducted by your local postal carrier. Please contact us if your order has not arrived within 10 business days after shipment.
From USPS.com: To speed delivery, shippers may not location-scan all of their shipments. When shipping volume is high, packages are processed in bulk, and the first time a package is scanned may be upon arrival at a regional hub near the destination, or even when the package is delivered. If you don’t see any tracking data for your shipment, and the estimated delivery date has not yet passed, please do not be concerned.
4.2. Shipping/Delivery Time & Pricing for USPS shipping, UPS 3-5 days, and UPS 2nd day shipping.
The cost for shipping is based upon total order amount. Use the table below as a quick reference for calculating shipping charge for an order.
|Order Qty||USPS||UPS Ground 3-5 Day||UPS 2nd Day|
- Addressing Errors
We will charge you an $14 fee for shipments that are either re-routed after leaving our warehouse or are incorrectly addressed due to customer’s error. Shipping labels are generated directly from the shipping information you have entered. If you provide us an incorrect zip code or other addressing error e.g. incorrect or missing apartment number you will be charged the $14 fee since the shipping company will charge us a fee for this correction.
- Policy for Refunds
Packs purchased online on this Site that you have not opened can be refunded at your original purchase price. Please make your return before 30 days from the date you purchased the product. After that time, we cannot offer a refund. You are responsible for the mailing charges.
- How to Request a Refund
Please send back all unused packs along with a copy of your order. Send your return to the address below:
5670 Guhn Road, Ste 200
Houston, TX 77040
Upon receipt of your package, we will refund your payment based on how you originally paid us. We are typically able to make your refund within a few days and not longer than 30 business days after receiving your package.
The Site is, and the content contained therein shall continue to be, the property of Se-cure Pharmaceuticals Inc. and is protected by applicable copyright, patent, trademark and other proprietary rights. Any copying, redistribution, use or publication by you of any part of the Site or the content contained therein is prohibited, except as expressly permitted in the Agreement.
- Trademarks and Intellectual Property
Femarelle® is a trademark of Se-cure Pharmaceuticals Ltd., the manufacturer and the parent company of Se-cure Pharmaceuticals Inc. All other content on the Site are either trademarks, service marks, domain names, logos, company names or indicia of origin or are otherwise the property of Se-cure Pharmaceuticals Ltd. or its affiliates or licensors. You may not use any trademark, service mark, domain name, logo, company name, trade name or indicia of origin of Se-cure Pharmaceuticals Ltd. without permission from Se-cure Pharmaceuticals Ltd. Under no circumstances will you acquire any ownership rights or other interest in the Site or the content contained therein by or through your use of the Site. All rights not expressly granted are reserved.
- Site Use
Se-cure Pharmaceuticals Inc. grants you a limited, revocable, nonexclusive license to use the Site solely for your own personal or shopping purposes only and not for republication, assignment, sublicense, sale, preparation of derivative works, or other use. You agree not to copy the site, reverse, engineer or break into the site, or use materials, products or services in violation of any law. Any use of the Site or the content or materials contained therein, other than as specifically authorized in the Agreement, without the prior written permission of Se-cure Pharmaceuticals Inc, is strictly prohibited and will terminate the license granted herein. Unless explicitly stated herein, nothing in the Agreement shall be construed as conferring to you, whether by implication, or otherwise, any title or ownership of, or exclusive use-rights to, any intellectual property or other right and any goodwill associated therewith. Se-cure Pharmaceuticals Inc. reserves the right, without notice and in its sole discretion, to terminate your license to use the Site at any time and to block or prevent your future access to, and use of, the Site.
- Compliance with Laws
You agree to comply with all applicable federal and local laws regarding your use of our website at femarelle.us. You further warrant that information or content provided by you to Se-cure Pharmaceuticals Inc. is, to the best of your knowledge, truthful and accurate.
You agree to indemnify, defend and hold Se-cure Pharmaceuticals Ltd. and Se-cure Pharmaceuticals Inc. and our partners, employees, independent contractors, agents and affiliates, harmless from any liability, loss, claim and expense, including attorney’s fees, related to: (a) your violation of this Agreement; (b) your use of the Site (c) your inability to use this Site; (d) your violation of any rights of another; (e) any content provided by you; or (f) your conduct in connection with the Site.
THE INFORMATION, CONTENT AND SERVICES ON FEMARELLE.US ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS. YOU AGREE THAT USE OF FEMARELLE.US IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SE-CURE PHARMACEUTICALS INC. DISCLAIMS ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY EXPRESS WARRANTIES, STATUTORY WARRANTIES, AND ANY IMPLIED WARRANTIES OF: MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT AS TO THE SITE AND THE INFORMATION, CONTENT AND MATERIALS CONTAINED THEREIN. TO THE EXTENT YOUR JURISDICTION DOES NOT ALLOW LIMITATIONS ON WARRANTIES, THIS LIMITATION MAY NOT APPLY TO YOU. YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO YOUR USE OF THE SITE SHALL BE TO DISCONTINUE USING THE SITE.
- Limitation of Liability
Our intention is to provide general educational information and information on our line of products. We do not offer any information or advice as it applies to your particular situation and we are not liable for any damages from reading the information.
For your convenience, on our Site we provide some information about the results of scientific studies relating to our products. We do not warrant that we are providing the most recent or complete information about any topic. If you are interested in a particular topic, we recommend that you research the topic and that you do not rely solely on our Site for your knowledge.
To provide you with more information, we may at times provide links to other websites maintained by third parties, over whom Se-cure Pharmaceuticals Inc. has no control. Such links are provided merely as a convenience. Similarly, this Site may be accessed from third party links over whom Se-cure Pharmaceuticals Inc. has no control. se-cure pharmaceuticals Inc. makes no warranties or representations of any kind as to the accuracy, currency, or completeness of any information contained in such sites and shall have no liability for any damages or injuries of any kind arising from such content or information. Inclusion of any third party link does not imply an endorsement or recommendation by Se-cure Pharmaceuticals Inc.
If you chose to use these links, we are not responsible for the information that may be available to you on those sites.
UNDER NO CIRCUMSTANCES WILL SE-CURE PHARMACEUTICALS INC. BE LIABLE OR RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING DAMAGES FROM LOSS OF BUSINESS, LOST PROFITS, LITIGATION, OR THE LIKE), SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN ANY WAY RELATING TO THE SITE, YOUR USE OF OR INABILITY TO USE THE SITE, OR THE CONTENT CONTAINED ON THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE AND/OR CONTENT IS TO CEASE ALL USE OF THE SITE.
- Applicable Law
You agree that the laws of the state of New York, without regard to conflicts of laws provisions, will govern the Agreement and any dispute that may arise between you and Se-cure Pharmaceuticals Inc. or its affiliates. Any action or proceeding related to or arising out of any dispute between you and Se-cure Pharmaceuticals Inc or its affiliates shall be brought and maintained exclusively in a court of competent jurisdiction in New York, New York.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL IMPACT ON HOW CLAIMS YOU AND Se-cure Pharmaceuticals Inc. HAVE AGAINST EACH OTHER ARE RESOLVED.
We will make every reasonable effort to informally resolve any complaints, disputes, or disagreements that you may have with us. If those efforts fail, by using the Site you agree that any dispute or claim relating in any way to your use of any se-cure pharmaceuticals Inc. Site, will be resolved by binding arbitration, rather than in court.
To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to – FulfillPlus, 5670 Guhn Road, Ste 200, Houston, TX 77040.
We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.
If any provision of the Agreement shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect.
- Typographical errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Se-cure Pharmaceuticals Inc. shall have the right to refuse or cancel any orders placed for product listed at the incorrect price, whether or not the order has been confirmed and your credit card or debit card charged. If your credit card or debit card has already been charged for the purchase and your order is canceled, Se-cure Pharmaceuticals Inc. shall promptly issue a credit to your credit card or debit card account in the amount of the charge.
Se-cure Pharmaceuticals Inc. may terminate the Agreement or your access to the Site at any time, with or without prior notice to you, for any reason and at Se-Cure Pharmaceuticals Inc. sole discretion. Se-Cure Pharmaceuticals Inc. may also block or prevent your future access to, and use of, the Site.
- Contact Information
Please feel free to contact Se-cure Pharmaceuticals Inc. with any comments, questions or suggestions you might have regarding the information described in the Site. You may contact Se-cure Pharmaceuticals Inc. by e-mail at: infoUS@se-curepharma.com